In the First Aid section, Initiative Sicherer Autokauf offers specific help for Internet fraud schemes known in Germany. Below please find the relevant contact for your specific problem.

Please note that depending on the progress of the purchase transaction, different contacts may be in charge:

1. The relevant Internet car marketplace
2. The banks or money transfer providers involved in a transaction
3. The legal services of your automobile club
4. The police
5. Initiative Sicherer Autokauf

To find out who is the right contact in which situation, please go to the First Aid section. There is NO central number or e-mail address for all situations!